Frequently Asked Questions
Explore answers to common queries about our advanced metering solutions, designed to enhance property management efficiency across East Africa.

Smart Mitaz specializes in smart prepaid meters and meter data management software, providing innovative solutions for efficient utility management.

Smart prepaid meters allow consumers to pay for utilities in advance and provide real-time usage monitoring, remote meter reading, tamper detection, and flexible payment options.

They offer real-time data on usage, help manage and reduce consumption, and allow for prepayment, which aids in budgeting and avoiding unpaid bills.

Features include remote meter reading, prepayment system, real-time usage monitoring, tamper detection, and seamless payment by MPESA.

Remote meter reading allows for accurate and real-time data collection without the need for manual readings, reducing operational costs.

They support various payment methods including mobile payments, credit/debit cards, and online banking.

Our software platform provides comprehensive management of meter data, enhancing operational efficiency and customer satisfaction.

Features include data analytics, reporting, real-time monitoring, and integration with existing systems for seamless operation.

You can purchase our products directly from our website or through authorized retailers and distributors.

Yes, we offer professional installation services for our products. Contact us for more details and to schedule an appointment.

You can reach our customer support team via email, phone, or live chat on our website.

Yes, all our products come with a standard one-year warranty. Extended warranty options are also available.

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Usage Analytics
Practical Insights for Property Owners & Landlords
  • Consumption Patterns Analysis

  • Enhanced Decision-making

  • Real-time Monitoring

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